Consumers have been embracing the rapid move to digital communication, and have increasingly demonstrated a preference for conducting financial transactions online, including receiving bank statements and other information in real time. In addition, federal legislation designed to reduce the use paper has increasingly driven agencies toward paperless processes. Yet, despite these trends, , many institutions have been slow to offer a fully digital experience for their customers and constituents. Yet, the advantages of electronic communication of banking information allow access to more timely and accurate information, record retention options, and reduction of fraud and identity theft.
Download The Move to Digital Communication: Report on Consumer Benefits of Electronic Records in Adobe PDF.
We’re hoping Hurricane Florence changes course. However, in the event Raleigh, NC feels the affects, our office may be working restricted hours on Sept 14-18. Please be understanding as we all do our best to hunker down and ride out the effects of this natural disaster. Thank you.