From a Sep 23 article by Cindy Waxer on CIO.com …
For years, courier costs, human error and missing pages plagued Yamaha Corporation of America’s contract process. “We depended on a lengthy signature process,” recalls Mike Machado, a Yamaha systems specialist. “Sometimes the forms weren’t signed in the right places and folks would strike things out. We often received incomplete agreements.”
Today, Yamaha’s dealers only need to log on to a secure site and review a contract. The program automatically generates an electronic signature that can be modified, for example, by adding a middle initial or selecting a different font. Yellow “Sign Here” tabs instruct dealers where they must click to place their signatures. Only properly signed contracts can be routed further. Completed documents can be downloaded and saved as a PDF for safe record keeping.
